Maven Knowledge (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with us, including through our website, reports, free trials, communications, and services.
This policy applies to all personal data collected by Maven Knowledge in the course of our business activities.
Maven Knowledge is a specialist intelligence provider focused on Fuel Oil, Feedstocks, and Blendable Crude markets. We provide human-validated market intelligence, reports, and analysis to professionals across the global oil and shipping industry.
We may collect and process the following types of personal data:
Name
Job title
Company name
Business email address
Phone number
Subscription and billing information (where applicable)
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referral source
This data is collected using cookies and similar technologies.
We may receive business contact information from:
LinkedIn and other professional networking platforms
Industry events and conferences
Referrals and introductions
We only collect information that is relevant to our business relationship and professional communications.
We use personal data for the following purposes:
To provide access to reports, free trials, and subscriptions
To communicate with you about our products, services, and insights
To respond to enquiries and requests
To improve our website, reports, and services
To send relevant industry updates, intelligence, and marketing communications
To comply with legal and regulatory obligations
We do not sell personal data to third parties.
We process personal data under one or more of the following legal bases:
Legitimate interests – for B2B communications, service delivery, and relationship management
Consent – where you have explicitly opted in (e.g. newsletters or trials)
Contractual necessity – to deliver services you have requested
Legal obligation – where required by law
We may contact you with information about Maven Knowledge products, reports, and services that we believe are relevant to your professional role.
You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in our emails, or
Contacting us directly at [insert contact email]
We may share personal data with trusted third parties only where necessary, including:
IT and hosting providers
Email and CRM platforms
Payment processors
Professional advisers (legal, accounting)
All third parties are required to safeguard your data and process it in accordance with applicable data protection laws.
Your data may be transferred and stored outside your country of residence where necessary for business operations. Where this occurs, we ensure appropriate safeguards are in place to protect your data.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, regulatory, and commercial requirements.
When data is no longer required, it is securely deleted or anonymised.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, please contact us using the details below.
Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.
Further details can be provided in a separate Cookie Policy if required.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Maven Knowledge
Email: knowledge@mavenbrokers.com
Website: www.mavenbrokers.com